They came back with a "No OS Images for the tag, though images exist for the product." and "No express service code found." So I went to Dell, downloaded their Dell OS Recovery Tool, and plugged in the Service Tag/Express Service Code.
Please contact the device manufacturer for software recovery options." The product key you entered appears to be for software pre-installed by the device manufacturer. I looked into Windows' Website and when attempting to download the ISO files, they sent a However, at least now I know for sure.įinally, I decided to see if I could take the Windows 7 code on the machine and put Windows 7 on the new hard drive using my home computer. I did that, and it turned out that it already had the latest BIOS. Timer - interval timer not functional."Īfter Googling this code and looking into it, the main solution appeared to be updating the BIOS. The F1 key makes it repeat the statement, F2 shows the standard setup utility which seems in order, and F5-after chugging along for about 25 minutes-gives this message in a gray box: Strike the F1 key to continue, F2 to run the setup utility When I start up the computer, I get two loud beeps from the case, and it shows this message, from the Intel Matrix Storage Manager.Īlert! Failed to detect one or more drives during POST.
For your notes, the original hard drive is a Kingston SSDnow 300 120 GB, while the new one is a Crucial MX500 250 GB. It cannot see the original hard drive, nor the new one I bought for it. I'm stumped and Google isn't much help.I have a Dell Optiplex 780 that I have been working on for a family friend. Initial searching indicates that this may be a problem accessing the hard drive, but if I F8 into the console I can run diskpart and clean the disk, create a new partition, etc, and the issue still occurs.Īny ideas would be appreciated, as this issue appears to be new and very specific. If I enable legacy boot, it makes it to the Windows PE environment, but as soon as I select an image to use it fails with error 0x80004005. If I use UEFI I get a "no boot device detected".
On several of these machines, not all, the machine will fail to image. We recently received several new Dell machines, Latitude 5490 and Optiplex 7040s. I have an existing SCCM infrastructure that has been working for some time for imaging PCs. I'm having a difficult time with this one.
I'm an SCCM noob, please pardon my ignorance. As a general rule, if someone has flair, they almost definitely know what they're talking about. Microsoft employees typically have MSFT Official flair, and MVPs usually have MSFT Enterprise Mobility MVP with a link to their personal site/blog.
Please send mod mail if you qualify and would like flair set for your account.